Patients’ Rights

As a patient at the Beirut Eye & ENT Specialist Hospital it is your right to communicate openly with our team, be well-informed, participate in treatment choice decisions, and be actively involved in your own care.
Please familiarize yourself with the below Patient Rights as they may become vital in deciding aspects of your medical care

Privacy and Confidentiality

Patients have the right to ensure that their medical data remains confidential. Data will not be disclosed without the patient’s permission or that of an advocate that he/she assigns

Preservation and Respect of Dignity

Patients have the right to considerate and respectful care at all times and in all situations. Patient’s personal dignity must be maintained at all times.

Personal Safety

Patients have the right to a safe hospital environment. All infringes to this safety must be reported to hospital staff immediately

Full Disclosure with Regards to Your Medical Professional

Patients have the right to know the identity and professional status of those providing care to them. This includes the right to be informed of any professional relationship among individuals who are treating them, as well as the relationship to any other healthcare or educational institutions involved in their care

Full Disclosure of Information

Patients have the right to obtain information about their diagnosis and treatment options

Controlled Pain Management

Patients have the right to the proper assessment of and effective management of pain. Patients are entitled to ask about any and all information related to the level of pain that may be experienced and what pain relief measures exist

Provision of Consent

Patients have the right to be informed of all medical data needed to participate in decision making regarding their illness and treatment. They have to provide informed, written consent before any non-emergency procedure begins

A Second Consultation

Patients, at their own request and expense, have the right to ask for a second consultation by a specialist of their choice

An Explanation of Hospital Charges

Regardless of the source of payment for their care, patients have the right to examine and receive an explanation of their medical bills

Equal Access to Care

Patients have the right to receive considerate, respectful, compassionate and non-discriminating care regardless of age, gender, race, national origin, religion or disability